Mobile Forms That Work Where Your People Do
Transsend replaces paper forms with mobile data capture that keeps working when there is no signal, and lands the results in your systems the moment there is. Built by Exodesk and supported by the same team.
Software built for New Zealand businesses since 1989
What is Transsend?
Transsend is a mobile data capture platform. It replaces paper forms and spreadsheets with forms your team fills in on a phone or tablet, and it sends the completed information straight into the systems that need it.
It captures signatures, photographs and location alongside ordinary fields, applies your own rules and calculations as the form is being filled in, and works with no internet connection so the job is never held up by coverage. Transsend is part of the Zinform suite, built and supported by Exodesk business software teams in Christchurch and Dunedin.
It suits any business where work happens away from a desk and is currently written down first and entered into a system later. Field service, inspections, deliveries, clinical rounds, site checks and compliance records are all the same problem wearing different clothes.
The real cost of a paper form
The form itself is rarely the problem. The problem is the distance between where information is created and where it is needed.
A form filled in on site gets carried back and typed up in the office. Two people now touch one piece of information, and either can mis-key it. Nobody notices until something downstream is wrong.
Meanwhile the office does not know the job is done. Invoicing waits for paperwork to come back with the vehicle. Forms go missing, get wet, or arrive incomplete with the person who filled them in already somewhere else.
And a drawer of paper is not a record you can search, report on, or produce when somebody asks you to prove what happened.
What Transsend does
Forms built around your process
Unlimited forms capturing signatures, images, location and any field you need. Rules, auto-calculations and default values are applied as the form is filled in, so the person on site is guided rather than left to remember what comes next.
Works with no signal
The mobile app performs its normal functions offline. Data captured in a shed, a basement or the back of a valley is held on the device and syncs the moment a connection returns. Coverage stops being a reason work cannot be recorded.
Information flows both ways
Jobs and data can be pushed out to mobile users as well as collected from them. Rule-based workflows trigger actions at a set time or on a specific event, so the right person is prompted without anybody having to chase.
Straight into your systems
Completed forms are delivered to email, cloud storage or a business system as soon as they are submitted. The information arrives where the decision gets made rather than in a pile waiting to be processed.
Coverage is not a reason to stop working
A great deal of New Zealand work happens where mobile coverage does not. Transsend was built with that as the normal case rather than the exception.
The form is filled in exactly the same way with no connection. Photographs, signatures and location are captured and held on the device. When the phone finds a signal, in the yard, at the depot or back in town, everything syncs and lands where it should.
Nobody has to remember to do anything, and nobody has to write it on paper as a fallback and enter it twice.
Where Transsend is already doing the work
The pattern is the same across industries. Somebody records something away from a desk, and somebody else needs it now rather than at the end of the week.
Healthcare
Clinical and administrative paperwork captured once, at the point of care, instead of written down and entered later. More on Transsend for healthcare.
Logistics and transport
Proof of delivery, vehicle checks and job sheets that reach the office before the truck does. See IT for logistics and transport.
Agriculture
Records captured well past the farm gate, where coverage is unreliable and the paper version usually lives in a ute. See IT for agriculture.
Construction and engineering
Site inspections, safety checks and sign-offs with photographs and location attached automatically. See IT for engineering firms.
Property and facilities
Condition reports and maintenance records that build a searchable history per property. See IT for property management.
Manufacturing
Quality checks and production records captured on the floor and reported on without transcription. See IT for manufacturing.
How a Transsend rollout works
It starts with one form rather than all of them, because the first one teaches you things a planning document will not.
We look at the forms you use now
Usually the paper ones, and usually there are more of them than anyone expects. Some turn out not to be needed at all.
We build the first form with you, not for you
The person who fills it in every day knows things the process document does not. That knowledge is what makes a form people will actually use.
A small group uses it in the field first
Real conditions surface what a desk review misses, including gloves, sunlight, and the spot on the run where there is never any signal.
The rest follows
Once the shape of the first form is right, the others go quickly because the pattern is established and the team already knows the app.
It keeps being looked after
Forms change as the business changes. Support and changes come from the same team, and there is documentation at Transsend support.
What does Transsend cost?
Transsend is licensed per user on a monthly basis, with the configuration work quoted separately once we have seen the forms you want to replace. Both figures are given before anything starts.
What moves the number is how many people use it and how complex the forms are. A single inspection form for a small crew is a different piece of work from a suite of forms feeding three business systems.
The comparison worth making is not against zero. It is against what the current process already costs in re-keying, delayed invoicing, and information that arrives too late to act on. If that is hard to put a figure on, an IT consulting engagement can size it before you commit to anything.
Software from the team that supports it
Transsend is ours. It is part of the Zinform suite, built by Exodesk, which means the people who write it are the people who answer when something needs changing.
There is no vendor in another timezone between you and a fix, and no support queue where a New Zealand business is an edge case. When a form needs a new field before Monday, that is a conversation rather than a feature request.
It also means Transsend can sit alongside the rest of your technology rather than beside it. If Exodesk already looks after your environment through managed IT, then the devices running Transsend, the accounts using it and the systems it delivers into are all looked after by one team.
Questions
Transsend FAQs
What is Transsend?
Transsend is a mobile data capture platform that replaces paper forms with forms your team fills in on a phone or tablet. It captures signatures, photographs and location alongside ordinary fields, works without an internet connection, and delivers completed forms straight into email, cloud storage or a business system. It is part of the Zinform suite, built and supported by Exodesk.
Does Transsend work without an internet connection?
Yes. The mobile app performs its standard functions offline. Data is captured and held on the device, then syncs automatically when a connection returns. This is a core part of the design rather than a fallback, because a lot of New Zealand work happens outside coverage.
What can a Transsend form capture?
Ordinary text and numeric fields, plus signatures, photographs and location. Forms can also apply rules, auto-calculations and default values as they are filled in, so the person completing the form is guided and common mistakes are prevented at the point of entry.
Can Transsend send data into our existing systems?
Yes. Completed forms can be transmitted to multiple endpoints as soon as they are submitted, including email, cloud storage and business systems. Data can also flow the other way, with jobs and information pushed out to mobile users.
How many forms can we build?
There is no limit on the number of forms. Most businesses start with one, get its shape right in the field, and then move the rest across quickly once the pattern is established.
What does Transsend cost?
Transsend is licensed per user per month, with configuration work quoted separately once we have seen the forms you want to replace. Both figures are given before any work starts. Cost varies with the number of users and how complex the forms are.
Who builds the forms, us or Exodesk?
Either. We build the first ones with you so the people who use them shape them, and many businesses then build and adjust their own from there. If you would rather we kept doing it, that is a normal arrangement too.
Is Transsend suitable for a small team?
Yes. The value comes from removing a repeated manual step, and a small team doing that step several times a day gets the benefit as clearly as a large one. If a single form is all you need, that is a perfectly reasonable place to start.
What support is available once it is running?
Support comes from the same New Zealand team that builds the product, with configuration and setup documentation available at Transsend support. Forms change as businesses change, and adjusting them is part of the ongoing relationship rather than a separate project each time.
Can we see it before committing?
Yes. The usual starting point is a demonstration using a form you already use, so you are looking at your own process rather than a generic example. Bring the paper version and we will show you what it looks like on a phone.
Show us a form you would rather not print again
Bring the paper version of something your team fills in every day. We will show you what it looks like in Transsend and tell you honestly whether it is worth moving.
Christchurch 03 343 3124 · Dunedin 03 479 2941 · Nationwide 0800 396 3375
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