Business WiFi Design and Installation
Exodesk designs, installs and manages business WiFi for workplaces in Christchurch, Dunedin and across New Zealand. We plan coverage and capacity around the areas your team uses and the work they need to do.
Whether you are fixing recurring dropouts, moving premises or adding staff, we consider the existing network before agreeing what needs to change.
Supporting New Zealand businesses since 1989
When your business WiFi needs attention
Weak signal in meeting rooms, calls that break up when someone walks through the office, or handheld devices that lose their connection can all justify a closer look. A move, fit-out or change in workload is also a good time to review the design.
The symptoms may not point to the cause. We investigate the affected locations, devices and applications, including the wired network and internet connection where relevant, before recommending new equipment.
What our business WiFi service covers
Our office WiFi solutions cover investigation, wireless design, equipment and configuration, installation, testing and handover. We agree the work your site needs before installation, with ongoing management scoped separately.
Business WiFi work can be a one-off project, an ongoing management arrangement, or both. You can commission the WiFi work without moving the rest of your IT to Exodesk. We agree the responsibilities with your existing provider or IT team before work starts.
Coverage and capacity for the working areas
We plan access point locations around the building layout, obstructions and radio conditions, then consider the devices and applications using each area at busy times. Coverage gets a device connected; capacity determines how well the network handles the work.
One suitable access point may serve a small office. Larger or more demanding sites may need several. We review whether existing equipment is suitable and supported before recommending replacements.
The network behind the WiFi
Access points depend on switches, power and connections back into the network. We include those dependencies in the plan, using wired connections to access points where practical. Several access points do not automatically mean a wireless mesh.
Data cabling and electrical work are carried out by trusted partners, with Exodesk coordinating their part of the project.
Access for staff, guests and equipment
We configure the agreed authentication, encryption and access settings. Where WPA3-Personal suits the network, it gives increased protection from password-guessing attempts, according to the Wi-Fi Alliance. Devices that cannot use it are accounted for in the design. Where staff, visitors or equipment need separate access, we plan the network separation and traffic rules, including permitted connections such as staff reaching a printer.
For the wider protection of your network, see our network security service. Our guest WiFi guide explains visitor access in more detail, and IT support for gyms shows how member WiFi is kept apart from business, payment, door and camera systems.
How we deliver business WiFi
Each project moves through four stages, with the checks agreed before installation starts.
Understand the site
We establish which areas need coverage, what staff and devices do there, and when problems occur. We review the existing setup and agree any site investigation or survey needed.
Plan and quote
We set out the proposed design, equipment, configuration and partner work, with assumptions and exclusions. We agree the checks used to confirm the result before installation starts.
Prepare and install
We agree site access and the change window, prepare the equipment and coordinate installation. The plan identifies any interruption and the steps to take if the change does not go to plan.
Check and hand over
We check the agreed areas and applications, relevant roaming behaviour and access rules. Handover records the configuration, administrator access, support contacts and any outstanding actions.
Checking that the WiFi supports the work
Strong signal bars are only one part of the result. We agree checks around the work your team does, such as laptop calls in meeting rooms, handheld devices in operational areas or access to shared systems.
Where staff move between access points, we check the relevant devices and applications. Roaming also depends on the device, so the design cannot guarantee that every call remains uninterrupted. Some fixed phones and meeting systems are better connected by cable.
Ongoing business WiFi management
After installation, the wireless network still needs an owner. We agree the equipment covered, firmware and configuration responsibilities, monitoring, support hours and who responds to faults.
Monitoring helps identify problems, but cannot prevent every outage. Changes to your building, devices or workload may also require a design review.
If you want WiFi looked after alongside the rest of your business technology, our managed IT services cover the wider support arrangement. The agreement sets out what is included.
What affects the cost of business WiFi
The cost depends on the size and layout of the site, demand at busy times, equipment, cabling and power requirements, licences and the support you need afterwards.
We agree the scope and any cost of investigation first. The quote separates installation, equipment and partner work from recurring licences and management, with exclusions and approval of additional work clear before the project starts.
If the work also involves servers, switching or other connected systems, our IT infrastructure service covers the broader project.
Business WiFi in Christchurch and Dunedin
Exodesk has supported New Zealand businesses since 1989. Today, our Christchurch and Dunedin teams support businesses nationwide.
For business WiFi projects outside our two cities, on-site work and travel arrangements are agreed for your location before the project starts.
Business WiFi questions
How many devices can a business router support?
There is no single useful number. A maximum connection limit does not tell you how well devices will work when they are busy. Performance depends on active applications, access points, device capabilities, shared radio airtime, the wired network and internet capacity. Plan for what happens at peak use rather than device count alone.
How many access points does an office need?
It depends on the space, building materials, devices and demand in each area. One suitable access point may serve a small office. Larger sites may need several. Adding access points without a plan can increase interference, so the design needs both coverage and capacity checks.
Can you improve WiFi without replacing everything?
Sometimes. The cause may be access point placement, configuration, interference, a cabling fault or an issue outside the wireless network. Suitable, supported equipment can remain. We establish what needs to change before recommending replacements.
Will a guest network stop visitors slowing staff down?
Guest separation controls which systems visitors can reach. Guests can still share radio airtime and the internet connection with staff. Suitable design and traffic limits help manage demand, but access controls alone do not create extra capacity.
Does a cloud phone system need WiFi?
No. Phones and meeting systems can use Ethernet. Mobile devices and laptop calling may use WiFi. For wireless calling, coverage, capacity and roaming need to be checked with the devices and applications actually in use.
What is a business WiFi survey?
A WiFi survey examines wireless conditions in the areas your business uses. Depending on the agreed scope, it can include signal coverage, interference and existing access point performance. Those findings need to be considered alongside device demand, applications, cabling and power when deciding the design. Checks after installation confirm the agreed result.
Can Exodesk manage the WiFi after installation?
Yes. We agree the equipment and work covered, including firmware, configuration, monitoring and fault response. Support hours and responsibilities are set out in the ongoing service agreement.
Discuss your business WiFi
Tell us where the connection is letting you down, which devices or applications are affected, and what is changing in the business. A floor plan and a brief description of the current setup help us scope the next step.
Talk to us about your WiFi
Tell us a little about your site and what the WiFi needs to support, and we will be in touch to arrange a time that suits.
Prefer to talk?
Christchurch
Level 1, 85 Riccarton Road
Christchurch 8011
03 343 3124
Dunedin
Level 3, Bartons Building
2 Stafford Street, Dunedin 9016
03 479 2941