Hybrid Cloud Solutions for NZ Businesses
Some systems need to stay where they are. Others are better suited to a hosted platform or Microsoft 365. Exodesk helps you decide what belongs where, connects the pieces, and manages the whole arrangement once it is running.
Supporting New Zealand businesses since 1989
What is hybrid cloud?
Hybrid cloud connects public cloud services with a private cloud environment, which may be on your premises or hosted by a provider. Businesses also use the term more broadly for on-premises and cloud systems that work together.
The label matters less than the joins. A server in the office and some unrelated cloud subscriptions are a mixed environment. They become a hybrid setup when they are designed to work together: shared sign-in, application data that flows between them, and one recovery plan covering all of it. The important question is how applications, data, access and support work across those environments.
When hybrid cloud makes sense
Hybrid cloud earns its extra design work when at least one system has a real reason to stay where it is.
These are common reasons, not a checklist to pass.
Equipment tied to the site
Plant systems, lab instruments, security systems or specialist hardware that talk to software in the building.
Software that cannot move yet
A line-of-business application the vendor only supports on a local server, or one due for replacement in a year or two.
Work that must continue offline
Systems that need to keep running during an internet outage, or that need response times a remote link cannot provide.
Specific location obligations
A named contract, regulation or policy that says where certain data must be held, who can access it, or under which jurisdiction.
Part of the estate already moved
Email and files in Microsoft 365, with other systems still local and nobody having designed how the two fit together.
A staged move to hosting
Some systems move to a hosted platform now and others follow later, so both have to work together in the meantime.
When it is not the right answer. A small server footprint may be a good candidate for full migration, but size alone does not decide it. We check application support, local equipment, connection reliability and recovery needs first. If nothing needs to stay local, a simpler hosted or cloud setup may be easier to operate, and we will recommend it.
Which environments does our hybrid cloud service connect?
We connect the combination your business needs: on-site systems, the Exodesk hosted platform and Microsoft 365. Your scope lists the systems included and any dependencies on other providers.
Servers kept in your building
The systems with a reason to stay local, kept supported, patched and connected to everything else.
The Exodesk hosted platform
Line-of-business applications and data on our hosted platform in New Zealand. Our cloud solutions page covers the platform itself.
Microsoft 365 and Entra ID
Email, files and collaboration, with Microsoft Entra ID providing the sign-in that ties the environments together.
What our hybrid cloud service includes
Six areas of hybrid cloud work, from deciding what goes where to running the result.
Workload assessment
Each application and dataset mapped with its dependencies, vendor support, location obligations and recovery needs, so every placement has a reason.
Architecture and design
A written design showing where each system runs, how they connect and what happens when a connection fails.
Connectivity and encryption
The links between sites and platforms, with the encryption each data flow needs specified. A private connection is not automatically an encrypted one.
Identity across environments
We connect staff identities across supported systems using Microsoft Entra ID and, where needed, existing directories. The design records how people sign in, how access is granted and how it is removed when they leave.
Implementation and migration
Staged moves, testing and cutover, with agreed acceptance checks and a fallback or recovery plan for each system. We confirm how data changes will be handled before the old environment is retired.
Ongoing management
Exodesk manages the on-site systems, the hosted platform, Microsoft 365 and the connections between them as one arrangement.
For more detail, see how we handle cloud migration, protect cloud accounts and settings through cloud security, and plan business continuity and disaster recovery in BCDR. Here, the focus is connecting your environments and supporting them together.
How do the environments connect?
Three kinds of connection do the work in a hybrid cloud setup, and each is designed on purpose.
- Sign-in. We design how staff access local, hosted and Microsoft 365 systems, using shared identities and single sign-on where supported. Applications that need separate accounts or access controls are recorded in the design.
- Network paths. Secure links between your sites and the hosted platform, sized for the traffic and encrypted where the data needs it.
- Application data flows. Which system sends what to which, and on what schedule. Some applications can move between environments; others stay in one place and exchange data with systems elsewhere. We check those dependencies before choosing the design.
An example, not a client case: an engineering firm keeps its CAD licence server and plotter on site, runs its job management system on a hosted platform, and uses Microsoft 365 for email and files, with shared sign-in for compatible applications and documented access arrangements for the rest.
What happens if the connection between environments fails?
Running in two places does not automatically provide failover, so every hybrid cloud design has to say what happens when a link drops.
During an outage
- What keeps running. Which applications work locally, and which depend on the link.
- What fails or waits. Which sign-ins and data flows stop, and which queue until the link returns.
- Who acts. Exodesk handles the incident across every environment we manage, with your staff told what to expect.
For recovery
- Agreed targets. How long each system can be down and how much data it can afford to lose.
- Separate copies. Backup locations and restore dependencies, recorded. Replication is not an independent backup.
- Tested. Restores and failure scenarios tested, not assumed. Our BCDR page covers the detail.
How does a hybrid cloud project run?
In stages, so each environment is proven before the next change lands on it.
Discovery
List the applications, data, equipment and connections, with vendor support positions and any obligations about where data is held.
Design
Decide where each system belongs and how the environments connect, including sign-in, network paths, data flows, encryption and recovery.
Staged implementation
Build the connections and identity first, then move systems in a sequence that keeps dependencies working.
Testing
Test each application in its new place, and test the failure and recovery scenarios agreed in the design.
Handover into management
Document the design and move into ongoing management, with vendor responsibilities recorded for each system.
Who supports each part?
A hybrid cloud setup fails at the boundaries when nobody owns them. Your agreement names an owner for each part, and identifies the systems we manage, support hours and response arrangements, testing responsibilities, and any work that depends on your software or connectivity providers.
The environments and the links
The on-site systems, the hosted platform, Microsoft 365 and the connections between them, managed as one arrangement.
Their applications
Software vendors remain responsible for their own applications. We work with them on upgrades, faults and support positions.
The business decisions
Priorities, approvals for changes, and decisions about which risks are acceptable, recorded so they survive staff changes.
Does data have to stay in New Zealand?
Only where a specific law, contract or policy says so, and it is worth finding out which one before deciding where a workload belongs.
New Zealand data-residency expectations do not automatically require servers in your building. Identify the particular requirement and whether it concerns location, access, jurisdiction or operational control. The Privacy Commissioner explains that a cloud provider which only stores or processes information on your behalf is generally treated as your agent, so you remain responsible for it. Our data sovereignty guide covers whose law can reach your data.
Public cloud providers now operate regions in New Zealand, and local availability does not mean every service, backup or processing step stays here. Compare the actual hosting location and services, then test performance from your sites.
What affects the cost of hybrid cloud?
A hybrid cloud setup adds costs that a single-platform comparison leaves out.
We scope the work before quoting. These are the things that move the figure:
- Design and implementation. A one-off project cost for assessment, design, connections, migration and parallel running.
- Connectivity. The links between sites and platforms, and any data transfer charges.
- Licences. Software that needs licensing in more than one place during or after the move.
- Backup, recovery and monitoring. Covering every environment, not just the newest one.
- Ongoing management. The recurring cost of running the whole arrangement.
- Exit. What it would take to move a system again later.
Compare options over the same planning period, with the demand assumptions written down, rather than comparing a monthly bill with a capital purchase.
Why work with Exodesk?
Supporting businesses since 1989
Our teams in Christchurch and Dunedin support businesses nationwide, with on-site attendance agreed as part of the project.
One team for every part
The office systems, the hosted platform, Microsoft 365 and the links between them, supported by one team rather than handed between providers.
We will recommend simpler
If hybrid cloud is not justified, we will say so and recommend the simpler option that meets the same needs.
Hybrid cloud questions
What is hybrid cloud in simple terms?
Hybrid cloud connects public cloud services with a private cloud environment, which may be on your premises or hosted by a provider. The term is also used for on-premises and cloud systems designed to work together. What makes it hybrid is the integration, such as shared sign-in, data that flows between systems and one recovery plan.
What is the difference between hybrid cloud and multi-cloud?
Hybrid cloud combines private and public environments. Multi-cloud means using more than one public cloud provider, with or without any private environment. A business can be both, and the terms describe different things about the setup.
When does hybrid cloud make sense?
When at least one system has a real reason to stay where it is, such as equipment tied to the site, software the vendor only supports locally, work that must continue during an internet outage, or a specific obligation about where data is held. If nothing needs to stay local, a simpler hosted or cloud setup may be easier to run.
Can our local server stay?
Yes, where it has a reason to. We check what it runs, whether the vendor still supports it and how long the hardware has left, then design how it connects to your hosted and Microsoft 365 systems. Shared sign-in is included where the applications support it.
What happens if our internet connection goes down?
That depends on the design, which is why it is decided up front. The design records which applications keep working locally, which sign-ins and data flows stop or queue, and how the connection itself is made more resilient. Exodesk handles the incident across the environments we manage.
Can applications move between environments?
Some can, others cannot. Application support, dependencies, licensing and data transfer can make a move a separate project, so some systems stay in one place and exchange data with systems elsewhere. We check those dependencies before choosing the design.
Who supports a hybrid cloud setup?
Exodesk manages the on-site systems, the hosted platform, Microsoft 365 and the connections between them as one arrangement. Software vendors remain responsible for their own applications, and we work with them. Your agreement names an owner for each part.
Is hybrid cloud secure?
It can be, when it is designed that way. Each extra connection and interface is a risk to manage, so identity, encryption, access rules and monitoring have to cover every environment and the links between them. A private connection is not automatically encrypted, so encryption is specified for each data flow.
Does our data have to stay in New Zealand?
Only where a specific law, contract or policy requires it. Identify the requirement and whether it concerns location, access, jurisdiction or operational control before deciding where a workload belongs. The Privacy Commissioner treats a cloud provider that only stores or processes information on your behalf as your agent in most circumstances.
Is hybrid cloud more expensive than moving everything to the cloud?
It can be, because it adds connectivity, duplicate licences, backup and monitoring across more than one environment. It can also avoid the cost of moving a system that does not need to move. Compare the options over the same planning period with the assumptions written down.
What affects the cost of a hybrid cloud project?
The one-off cost covers assessment, design, connections, migration and any period of running old and new systems side by side. The recurring cost covers connectivity, licences, backup, monitoring and ongoing management. Your quote separates the two.
How do we start?
With your applications and their dependencies, not an architecture diagram. We list what you run, why each system might need to stay where it is, and whether those reasons still hold. The result shows whether a hybrid setup is justified or a simpler option fits.
Decide what belongs where
Talk to Exodesk about the systems you run now, which ones need to stay where they are, and whether hybrid cloud is the right fit. We start with your applications and their dependencies, then scope the design and implementation.
If you would rather review your whole IT environment first, request an IT assessment.
Discuss your cloud setup
Tell us a little about your systems and we will be in touch to arrange a time that suits.
Prefer to talk?
Christchurch
Level 1, 85 Riccarton Road
Christchurch 8011
03 343 3124
Dunedin
Level 3, Bartons Building
2 Stafford Street, Dunedin 9016
03 479 2941