Cloud Security Services for New Zealand Businesses

They can include access controls, security configuration, sharing and permission management, oversight of connected applications, monitoring and backup management. We agree which systems and which of those tasks are covered, and which responsibilities stay with your team.

Your provider protects the platform it operates and supplies security features with it. Your business still needs suitable access controls, configuration and recovery arrangements on top of that. We can manage agreed parts of that work.

We manage cloud security on Microsoft 365 and on the Exodesk hosted platform in New Zealand. On Microsoft 365 that covers sign-in protection and conditional access, administrator roles, sharing and guest access, connected applications, and the recovery and retention settings. For other cloud services, what we can take on depends on the access, logging and controls that service exposes, so we assess those individually rather than claiming coverage we cannot deliver. The platforms covered are named in your agreement.

That is set out in your agreement rather than implied. Confirm what is monitored, who investigates an alert, what we are authorised to change without asking, and what happens outside business hours. Monitoring software running continuously is a different thing from people investigating around the clock. Where you need detection that reaches beyond identity into endpoints and networks, that is managed detection and response.

Yes. The service is scoped around the environment you already have. The starting point is identifying the systems involved, the controls already in place and the work you want us to manage.

Yes. The responsibilities get divided rather than duplicated. Agree who approves access, who maintains controls, who handles alerts and who leads the response to an incident, so nothing is done twice and nothing is left unassigned.

Only where it is agreed as part of the scope. Check which applications and data are protected, how far back the retention reaches and how restoration works. Do not assume that a cloud subscription or a security service includes backup.

It includes recovery and retention features, and what is available depends on the workload and the settings in place. Microsoft also sells a separate backup service on some plans. Whether any of that meets your recovery needs is worth establishing rather than assuming, and our Microsoft 365 backup guide covers what it does and does not reach.

The systems and users covered, what is already configured, the licences the controls require and how much ongoing management you want. Work needed to establish the service is separated from the work included month to month, with exclusions named before the agreement starts.

Approve who has access, tell us when people or requirements change, and decide what level of risk is acceptable. We carry out the work assigned to us in the agreement and raise the decisions that are yours to make.

The common ones are a reused password on an account without multi-factor authentication, a file shared more widely than intended, a connected application nobody approved, and a setting left as it arrived. Those are the areas this service is built to manage.

Not necessarily. A business with the time and the skills can manage its own cloud security. The work is ongoing rather than one-off, which is where it tends to slip, so the real question is who owns it rather than whether a provider is required.