Christchurch · Dunedin · Nationwide
Office IT Relocation Services
Exodesk coordinates the technology side of office moves for businesses in Christchurch, Dunedin and across New Zealand. We plan the internet, phones, network and equipment around your move date, with supplier responsibilities and the cutover agreed before work starts.
The aim is to reduce disruption and check that your team can carry out its essential work at the new premises. Likely interruptions, dependencies and fallback options are identified as part of the plan.
Supporting New Zealand businesses since 1989
The short answer
What is an office IT relocation?
An office IT relocation is the planned move of a business’s technology between premises, including the internet connection, phones, network, computers and any servers. The work includes an agreed cutover, checks of the systems in scope and confirmation that staff can carry out their critical tasks before handover.
It is a transition project with a fixed date and several suppliers working to it. Wider redesign or replacement of your systems sits with our IT infrastructure service, and can be planned alongside the move or as a later stage.
Exodesk has supported New Zealand businesses since 1989. Today, our Christchurch and Dunedin teams support businesses nationwide, with on-site work at other locations agreed for each move.
What we cover
What our office IT relocation service covers
We agree the scope of each office IT relocation around your existing systems and the new site. It can include connectivity coordination, network and WiFi setup, phone changes, equipment shutdown and reconnection, cutover and testing.
Connectivity
Internet and phones
We confirm what the carrier can provide at the new address, track installation or activation dates and plan the phone changes, including whether numbers can move with the service.
Network
Network, cabling and WiFi
The network, cabling and wireless coverage are planned for the new floor. Data cabling and electrical work are carried out by partners under Exodesk coordination.
Equipment
Equipment and cutover
We shut down, label and reconnect your IT equipment, plan any server move and carry out the agreed cutover and testing at the new premises.
Packing and transport of equipment are handled by your movers unless agreed otherwise, and the office IT relocation plan names who tracks each item between sites. Carriers deliver the connections, and any cloud migration, major upgrade or ongoing support arrangement is quoted separately where it is needed.
How it works
How we plan and deliver the move
Each office IT relocation moves through four stages, with supplier dates and open dependencies kept visible in one plan.
Establish the requirements
We record the systems your business relies on, the equipment moving and the dates and access available at each site. Your business names the critical tasks that need to work after the move, such as answering calls, opening files and processing invoices.
Prepare the new premises
We confirm connection availability and coordinate the agreed network, cabling and phone work. Supplier dates and unfinished dependencies stay visible in the office IT relocation plan, so a late item is seen early.
Agree and carry out the cutover
We schedule the change around your operations, confirm the expected interruption and agree what happens if a dependency is late or a test fails. Where practical, the new site is prepared while the old site remains available.
Check and hand over
We test the agreed systems and ask your nominated staff to check their critical tasks. Handover records support contacts, outstanding actions and who retires the old services, and support for the first working period is agreed in the project scope.
Site readiness
Getting the new premises ready
Before the cutover, the connection, power, network and site access need to be ready. Readiness is checked against the systems agreed for your move, not a generic list.
The checks cover staff and guest WiFi where you use them, incoming and outgoing calls, business applications, printing and backup operation. Payment terminals and other specialist equipment are included where your business uses them, and servers only belong on the list if they are part of your setup.
Your staff then confirm their critical tasks at the new site. That check is agreed in advance, so everyone knows what has to work before the office IT relocation is signed off.
Connectivity
Internet and phone numbers at the new address
Start checking connection availability and site readiness before committing to your office IT relocation timetable. Depending on the new premises, the connection may need activation of existing fibre, a service transfer or a new installation. We confirm the work required and the expected ready date with the provider serving that address.
InternetNZ’s Broadband Map NZ gives a first view of the connection types available at an address. Building access, owner permissions, power and any installation work can affect timing. A temporary mobile connection may provide a fallback, but we check coverage and whether it can support your critical applications before relying on it. The plan states which work can continue if the main connection is delayed.
Phone numbers
Moving premises does not necessarily mean porting numbers between providers. Confirm with your provider whether the existing service can move, whether routing or location details need updating, and whether any port is necessary and eligible, before cancelling anything at the old site. Our business phone systems service covers the calling setup itself, and business WiFi covers wireless design for the new floor.
Interruption and fallback
Planning interruption and fallback
An office IT relocation aims to reduce disruption through preparation, an agreed interruption window and fallback actions. No move can be guaranteed free of downtime, so the plan states what interruption to expect.
- The change window. A weekend is one possible window, not the right choice for every business. We agree the timing around your operations.
- Both sites. Keeping the old site available while the new one is prepared helps where it is feasible, but the old lease or connection may not stay available.
- A realistic alternative. If the new site is not ready, the fallback might be the old site, a temporary connection or staff working elsewhere.
- Data changes. Where systems or data are changing, any pause in changes and the reconciliation steps are agreed first.
- Decisions on the day. The plan names who decides whether to proceed, delay or use the fallback.
A current backup protects your data, but it does not guarantee a quick recovery from damaged equipment. A business continuity plan sets out how the business keeps working if hardware is lost or a dependency fails.
Cost
What affects office IT relocation cost?
Cost depends on the sites, the equipment and systems moving and the work needed before the move. We agree inclusions and responsibilities before work starts.
- Project work. Planning, coordination, shutdown, reconnection, cutover and testing.
- Site preparation. Partner cabling, electrical work and network setup at the new premises.
- Equipment. Any new network or WiFi equipment the new layout needs.
- Transport. Packing and moving equipment, by your movers or as agreed.
- Out-of-hours work. A change window outside business hours.
- Third-party charges. Carrier installation, phone changes and any overlap in paying for services at both sites.
The office IT relocation quote shows each component separately and states whether ongoing support is included. If you want Exodesk to look after your systems after the move, our managed IT services cover the ongoing arrangement.
Questions
Office IT relocation questions
How early should we start planning an office IT relocation?
Start as soon as the new premises are being considered. Connection availability, cabling and building access can set the timetable, and a new fibre installation or a complex site needs longer than a straightforward move. Confirm supplier dates before committing to the cutover.
Can we move offices without downtime?
Some moves avoid interruption during normal working hours, but no move can be guaranteed free of downtime. Preparing the new site in advance and agreeing a quiet change window reduce disruption. The plan sets out the expected interruption and what the business does if the new site is not ready.
Do we need a new internet installation at the new office?
Not in every case. A site with suitable existing fibre may need activation rather than a new installation. Your provider confirms what is available at the exact address, the equipment required and the expected completion date, and building access or permissions can affect it.
Can we keep our business phone numbers when we move?
In many cases, but confirm it with your phone provider first. Some services move with the business without changing provider or porting the numbers, while others need a transfer or a different setup. Check number eligibility, call routing and location details before cancelling the old service.
Who moves the IT equipment?
Exodesk shuts down, labels and reconnects the IT equipment and plans any server move. Packing and transport are handled by your movers unless agreed otherwise, and the scope names who tracks each item. Furniture movers are not responsible for setting up the technology.
What if the internet is not ready on move day?
Agree a fallback before the move. Depending on the site and systems, that might mean keeping the old site available, using a temporary mobile connection or having staff work elsewhere. Test the fallback against the critical work it must support and agree when it will be used.
Do we need to replace our systems when we move?
An office IT relocation does not automatically require new systems. We review whether the current equipment suits the new premises and separate essential relocation work from optional upgrades. Larger changes can be planned as a separate stage where that reduces risk or makes the schedule more practical.
Is support included after the move?
Support for the first working period after an office IT relocation is agreed in the project scope. Ongoing support is a separate arrangement, agreed if you want Exodesk to look after your systems after handover.
Next step
Discuss your office move
Tell us the proposed date, the current and new locations, how many people are moving and which systems your team depends on. We can then discuss the technology work, supplier dependencies and what needs to be ready before the cutover.
Get in touch
Talk to us about your move
Tell us your move date, both addresses, your current internet and phone providers and the equipment on site, and we will be in touch to arrange a time that suits.
Prefer to talk?
Christchurch
Level 1, 85 Riccarton Road
Christchurch 8011
03 343 3124
Dunedin
Level 3, Bartons Building
2 Stafford Street, Dunedin 9016
03 479 2941